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Recognizing that humanitarian and development actors, governments, non-governmental organizations (NGOs) and private sector actors have been progressively working better together to meet needs for years, the New Way of Working aims to offer a concrete path to remove unnecessary barriers to such collaboration in order to enable meaningful progress.

The New Way of Working can be described, in short, as working over multiple years, based on the comparative advantage of a diverse range of actors, including those outside the UN system, towards collective outcomes. Wherever possible, those efforts should reinforce and strengthen the capacities that already exist at national and local levels.

A collective outcome can be described as the result that development and humanitarian actors (and other relevant actors) contribute to achieving at the end of 3-5 years in order to reduce needs, risk, and vulnerability.


Former UN Secretary-General Ban Ki-moon and the heads of UNICEF, UNHCR, WHO, OCHA, WFP, FAO, UNFPA and UNDP, with the endorsement of the World Bank and the International Organization for Migration, signed at the World Humanitarian Summit a "Commitment to Action" document, in which they agreed on a New Way of Working in crises. Its aim is not only to meet humanitarian needs, but also to reduce needs, risks and vulnerability over time.


Achieving the New Way of Working will require broader partnerships among UN agencies, international and local NGOs, private sector, civil society actors and governments.

As agreed by partners on the Commitment to Action document, the New Way of Working is not about shifting funding from development to humanitarian programmes or from humanitarian to development actors — rather, it is about:

Using resources and capabilities better, improving SDG outcomes for people in situations of risk, vulnerability and crisis;shrinking humanitarian needs over the long-term

Galvanizing new partnerships and collaboration – such as through the private sector, local actors or Multilateral Development Banks - in support of achieving collective and measurable outcomes that reduce people’s needs, risk and vulnerability.

 In order to deliver on this New Way of Working, the signatories committed to:

 Conceptually, developing a shared understanding of sustainability, vulnerability, and resilience

Operationally, implementing key changes where contexts enable the putting in place of: (i) Pooled and combined data, analysis and information; (ii) Better joined up planning and programming processes; (iii) Effective leadership for collective outcomes; and (iv) Financing modalities to support collective outcomes.



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